LOQW
Contingency Plan
The Learning Opportunities/Quality
Works, Inc. budget has been a challenge in the previous months and although it
is starting to turn around, LOQW has put in place a contingency plan, which has
been approved by the Board of Directors.
This plan includes policies which were already in place, but not
strictly enforced. These policies will
be more closely monitored and enforced by the leadership of LOQW. Learning Opportunities staff is to be advised
of the following contingencies and is responsible for following them.
1.
All staff is to be reminded of the 5 miles per authorized hour rule. When you are working with a client, you are
to drive a MAXIMUM of 5 miles for each hour you are with the person. This does not mean if you are doing personal
assistance with 3 individuals at one time that you can charge 15 miles!
2. All direct support staff
(community support coaches, job coaches, employment training specialist, day
program coaches, etc.) are to have 80% of their time spent face to face with
consumers. This means at least 8 out
of every 10 hours or 32 out of every 40 hours is to be spent working directly
with clients. Managers who supervise
more than 7 employees are to have 40% client time or 16 out of 40 hours. Remember this is face to face time with
customers…
3. Employees wishing to take vacation
time must request such time AT LEAST 2 weeks in advance. Managers are responsible to hold individuals
accountable to this policy. The vacation
request should be filled out and given to the supervisor 2 weeks prior to the
requested day(s) off. This policy is in
place to decrease the number of cancelled hours. Supervisors should also be responsible to get
the client’s hours rescheduled… not cancelled.
4.
All purchases should be made through or pre-approved by the business
office. Purchase orders should be
utilized by the satellite offices and sent to the business office for approval
prior to purchasing items at retail stores.
5. Staff should avoid overtime and
managers should not authorize overtime unless pre-approved by business
office. There is generally a staff
person with fewer hours that could take on the extra hours. Any staff that does have overtime should have
90% or 36 out of 40 hours spent directly with clients.
6.
Staff should try to avoid calling in sick and schedule doctor’s
appointments outside of work hours. Sick
time is a huge part of LOQW expenses.
Staff needs to be conscious of their sick time and use only when
absolutely necessary. Call-ins should
also be reported to the Human Resource Coordinator for effective tracking.
7.
LOQW will only reimburse for meals when there is an overnight stay
scheduled. Staff will have to be
responsible for their own lunchtime expenses or packing a lunch when traveling
outside of their work area unless there is an overnight stay involved. Be aware of this before you travel and spend
money on lunch.
8. Services/billing should be completed
in a timely manner. We need to make
sure we are providing services in a timely manner and also billing promptly for
the provided services.
The LOQW Board of Directors will continue to
investigate how to cut costs and increase revenue. If you have any suggestions or comments,
please contact jturpin@loqw.com or whays@loqw.com
Health Insurance update
Upon meeting with the MoPeb representatives, there were a few key points we
wanted to share with everyone.
1. When
going to the doctor, you should give them both your Assurant Insurance Card as
well as your KeyGap card. There is a chance that they will accept the KeyGap card and bill them directly, saving you the time of
sending in the claim for reimbursement.
If the doctor agrees to do this, you will still need to fax in the
Explanation of Benefits (EOB) to MoPeb.
2. You can
call MoPeb to get a list of doctor’s in the
area. You can also check online at www.healthlink.com.
3. If you have any questions regarding your
insurance, you should call MoPeb directly- Do not
call the insurance company. The MoPeb # is 1-866-873-1795.
4. If you
have a procedure to be done (ex. Getting a mole
removed) you need to have it done in the hospital NOT the doctor’s office
unless they will cover it in the doctor’s office under the office copay.
5. When
having lab work or blood work done, request that the lab use Lab 1 or
Quest. This will cut down on the cost to
the employee.
The
insurance company will be having a wellness screening at each office for any
interested people. The program is a
health assessment which includes checking your blood pressure, weight, cholesterol,
glucose level, height, body mass index, triglycerides, diabetes risk
assessment, etc. This will be provided
to you in a written report and you will know the results of your tests
immediately.
This
program costs $25.00 and can be payroll deducted via 2 $12.50 payments. Please sign up on the sheet located in your
office. The dates are as follows.
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Tuesday, June 2, 2009
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Wednesday, June 3, 2009
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Tuesday, June 9, 2009
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Wednesday, June 10, 2009
