What Are Your Rights?
- To see and get a copy of your records (with some exceptions).
- To appeal if we decide not to let you see all or some parts of your records.
- To ask for the record to be changed if you believe there is a mistake or something is not complete. You must make this request in writing. We may deny your request if: We did not create the entry that is wrong; or the information is not part ofthe file we keep; or the information is not part of the file that we would let you see; or we believe the record is accurate and complete.
- To know where your information will be sent monthly to your funding agency in regards to your progress. All other information will be released only with your consent.
- To limit how we use or disclose information about you (i.e. not to release information to your spouse or particular agency.) Request must be made in writing and we are not required to agree to the request.
- To ask that we communicate with you about medical matters in a certain way or at a certain location.
- To authorize other releases of your information (not listed above). You may change your mind and remove your authorization in writing at any time.
- To have a full copy of the Notice of Privacy Practices.
- To file a complaint if you believe any of your rights have been violated. All complaints must be in writing. You will not be penalized if you file a complaint.
- LOQW will maintain your permanent record of services provided to you. The entire record will be maintain in the Monroe City office location. A working file will be kept in the office in which you receive services.