Business Manager I

The Business Manager shall maintain financial records, perform a variety of office responsibilities, and other duties as directed or assigned.  A candidate for this position should present a professional appearance reflective of the agency mission and should possess effective communication and writing skills, outstanding computer skills, the ability to work flexibly hours per agency needs, and the ability to maintain confidentiality of all records.

Business Manager II/IT Manager

The Business Manager II should have the ability to maintain and prepare the company’s financial data in an accurate and consistent way with good financial accounting procedures and the ability to provide any requested reports using the companies accounting software and financial data. The IT Managers should ensure a stable operation of computers and networks for Learning Opportunities office sites.  This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network, hardware, software, and communication links.  The IT Manager must also ensure the secure operation of the computers, servers, and network connections, including checking the server and establishing and updating virus scans, and troubleshooting any problems that arise.  The IT Manager should also possess the ability to analyze and resolve end user hardware and software problems as they develop.

Community Employment Consultant I

The Community Employment Consultant (CEC) I serves as the participant’s advocate, services coordinator, and program manager under the direction of the CEC II/QMRP.  This person is responsible for the supervision of other staff persons directly responsible for the delivery of service to referred individuals within the employment/community program.  The Community Employment Consultant I reports directly to the Community and Employment Services Director /Community Employment Consultant II. The CEC is to coordinate all services into an integrated training plan designated to accomplish specific goals in a timely and coordinated fashion under the direction of the Community Consultant II/QMRP. The CEC bears the responsibility of determining both the needs of the consumer and the extent of the services required meeting the needs.  This person ensures consumer participation in an orderly, purposeful, and timely manner.

Community Employment Consultant I

The Community Employment Consultant (CEC) I serves as the participant’s advocate, services coordinator, and program manager under the direction of the CEC II/QMRP.  This person is responsible for the supervision of other staff persons directly responsible for the delivery of service to referred individuals within the employment/community program.  The Community Employment Consultant I reports directly to the Community and Employment Services Director /Community Employment Consultant II. The CEC is to coordinate all services into an integrated training plan designated to accomplish specific goals in a timely and coordinated fashion under the direction of the Community Consultant II/QMRP. The CEC bears the responsibility of determining both the needs of the consumer and the extent of the services required meeting the needs.  This person ensures consumer participation in an orderly, purposeful, and timely manner.

The Community Employment Consultant (CEC) II

The CEC II serves as the participants advocate, services coordinator, and program manager.  This person is responsible for the supervision of other staff persons directly responsible for the delivery of service to referred individuals within the designated office’s employment/community program.  The CEC II is to coordinate all services into an integrated training plan designated to accomplish specific goals in a timely and coordinated fashion.  The CEC II bears the responsibility of determining both the needs of the consumer and the extent of the services required meeting the needs.  This person ensures consumer participation in an orderly, purposeful, and timely manner.

Community Services Coordinator

The Activities of Daily Living Coordinator (or Day Program Coordinator) is responsible for the overall operation of the day program.  This person is to report to the QMRP.  The Activities of Daily Living Coordinator is responsible for the functional activities of the day program.  A person in this position must supervise community support coaches assigned to the day program services and the consumers receiving the services following the Medicaid Waiver Certification Principles.  This person requires the ability to work with staff, consumers, family members, case managers, and other related services providers.

Community Support Coach

The Job Coach acts as the advocate and mediator between the participant and employers.  This person reports directly to the Employment Training Specialist (ETS), and Community Employment Consultant (CEC). The Job Coach is responsible for maintaining contacts with area employers regarding supported employment, providing on-site job training, and the necessary follow along.

The Director of Community/Employment Services

This person shall be responsible for the overall operation of employment and community services and will report directly to the Executive Director.  This person shall provide overall supervision of employment and community personnel, implementation of consumer programs, and administrative duties related to managing the community and employment program.

Employment Training Specialist

The primary function of the Employment Training Specialist is to build and maintain effective job development methods and work placement sites. 

Minimal Essential Functions:

1. Prepare analysis of work environment, requirements and specific job analysis
2. Must have the ability to complete functional assessments and employee profiles on all assigned clients.
3. Must have the ability to inform and work with social worker/case manager in communicating with family, care providers, case managers and funding source representatives.
4. Maintain all on-the-job records.  Evaluate instructional plan and client progress monthly, with the job coach, and make revisions when appropriate.  Ensure information from employer on client performance is obtained.
5. Must have current chauffeur's license, reliable insured vehicle
6. Ability to work a flexible schedule to meet the needs of consumers.
7. Provide job coaching to assigned consumers
8. Ability to supervise assigned staff per agency policy.
9. Ability to work with families and individuals to maintain satisfaction.
10. Displays good organizational & administrative skills
11. Complete all paperwork per agency guidelines
12. Displays strong leadership skills and problem solves
13. Uses good judgment and resolves difficult situations effectively
14. Uses respectful language in all phases of support
15. Has knowledge and appreciation for the disability community and relevant issues
16. Exhibits an entrepreneurial spirit
17. Demonstrates the ability to use personal networks to facilitate successful employment
18. Demonstrates the ability to measure customers/stakeholder satisfaction and use the results to implement change
19. Demonstrates the ability to offer recruitment and building relationships with the business community
20. Successfully assesses skills and job matches

Enclave Supervisor

The Enclave Supervisor reports directly to Program Specialist/Employment Consultants and is responsible for all operations on the employment site.  The Enclave Supervisor is responsible for the overall operation of the employment site.  A person in this position must supervise enclave coaches and enclave employees.

Executive Director

The Executive Director shall act as the duly authorized representative in the operation and management of LOQW.  The Executive Director reports directly to the LOQW Board of Directors and is responsible for carrying out all polices established by the Board of Directors.  The Executive Director shall possess commensurate powers and authority for the responsible administration of the total agency, service, and activities.  This person shall be an official member of all committees and shall have the right to attend all committee meetings.

Facility Privacy Officer

The facility privacy officer oversees all ongoing activities related to the development, implementation, maintenance of, and adherence to LOQW policies and procedures covering the privacy of, and access to, patient health information in compliance with federal and state laws and the healthcare organization’s information privacy practices.  Supervision is received from the Chief Executive Officer, or their designee.

Human Resources Coordinator

The Human Resources Coordinator is responsible for overall staff training and staff development.  A candidate for this position must possess excellent computer skills, excellent writing skills, the ability to develop, document and implement all staff training, and the ability to self-direct and maintain work flow. This person will also serve as First Aid Instructor, Safety Director, and Security and Compliance Officer for HIPAA.

Job Coach

The Job Coach is a temporary employee hired to give services to an individual at their individual job site.  This person reports directly to the Program Specialist/Employment Consultant Services.

Minimal Essential Functions:

1. Perform a thorough job analysis of any employment site secured.
2. Identify participant needs and provide service to meet those needs, including referrals to other community services.
3. Ability to maintain appropriate records: employee orientation, task analysis, time studies, time spent sheets, follow fade out procedures, and safety procedures.
4. Monitor participant progress and provide information to the referral source in the participant file (Monthly review and Consumer entry log).
5. Abide by the personnel policies of LOQW, Inc. as a condition for employment.
6. Current Mo. Chauffeur's license and insured reliable vehicle.
7. Ability to work a flexible schedule to meet the needs of consumers.
8. Serve as mediator between employer and participant.
9. Ability to work with families and individuals to maintain satisfaction.

Office Helper

The office helper assists the office staff with miscellaneous jobs along with their assigned jobs.  This person reports directly to the Assistant Director and is responsible for answering phones, filing, copying, and other duties as requested or assigned.

Program Coach

The Program Coach is responsible for the overall supervision and training of the individuals who attend the Medicaid waiver activities of daily living program.  The program coach reports directly to the Activity of Daily Living Coordinator.

Minimal Essential Functions:
Respect the consumer’s rights and respond to their needs in a manner that reflects an attitude of adult training.

1. Must be able to maintain logs and other daily program documentation.
2. Must be able to complete all duties in accordance with program policies.
3. Must have the ability to help maintain the safety of all consumers, providing the supervision required per staffing ratios.
4. Current Mo. Chauffeur's license and insured reliable vehicle.
5. Ability to work a flexible schedule to meet the needs of consumers.
6. Must be able to provide timely and effective training, counseling, and other services for clients.
7. Ability to work with families and individuals to maintain satisfaction.

Qualified Developmental Disability Professional (QDDP)

The QDDP serves as the participants’ advocate, services coordinator, and case manager.  This person is responsible for the supervision of other staff persons directly responsible for the delivery of service to referred individuals within the employment/community program.  The QDDP reports directly to the Executive Director/Employment Services Director depending on the specific program emphasis and site location.  The QDDP is to coordinate all services into an integrated training plan designated to accomplish specific goals in a timely and coordinated fashion.  The QDDP bears the responsibility of determining both the needs of the consumer and the extent of the services required in meeting those needs.  This person ensures consumer participation in an orderly, purposeful, and timely manner.

Records Technician

The Records Technician reports directly to the Executive Director and is responsible for maintaining and organizing consumer master files in the main office while abiding by HIPAA regulations.
Minimal Essential Functions:

1. Computer skills including knowledge of Microsoft Word, Excel and Power Point.
2. Filing skills.
3. Strong organizational skills.
4. Ability to abide by personnel policies and procedures.
5. Ability to be self-directed and to work independently on job duties.
6. Effective problem solving skills.

Safety Director

The Safety Director is responsible for the overall safety program of the agency.   This individual tracks all safety training and certifications required by funding agencies.  This individual must maintain and educate all satellite office managers on the safety standards necessary to meet all safety, OSHA, and other regulatory requirements.

Information Security Manager

The information security manager serves as the process owner for all ongoing activities that serve to provide appropriate access to and protect the confidentiality and integrity of patient, provider, employee, and business information in compliance with organization policies and standards.

Volunteer

LOQW is always looking for volunteers who are interested in helping in their communities. Volunteerism is encouraged directly with persons who have developmental disabilities and in the support service area. A volunteer must be a responsible person, who is willing to work without receiving pay, capable of acting as a role model, able to uphold their commitment of time and able to work with families and individuals to maintain satisfaction.